Privacy policy

Privacy Policy

Last updated: June, 2026

Karen Pearse Home operates this store and website, including all related information, content, features, tools, products, and services, to give you a considered shopping experience (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make a purchase through, or otherwise communicate with us through the Services. If there's ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls when it comes to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you've read it and understand how we collect, use, and disclose your information as described here.

Personal information we collect or process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified so that it can't identify or be reasonably linked to you. Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information, including inferences drawn from it:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, and your past transactions.

Communications with us, including the information you include when you contact us, for example through a customer support inquiry.

Device information, including details about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage information, including how and when you interact with or navigate the Services.

Where we collect personal information from

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.

Automatically through the Services, including from your device when you use our products or services or visit our website, and through cookies and similar technologies.

From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.

From our partners or other third parties.

How we use your personal information

Depending on how you interact with us and which of the Services you use, we may use your personal information for the following purposes:

To provide, tailor, and improve the Services. We use your personal information to provide you with the Services, which includes performing our contract with you, processing your payments, fulfilling your orders, remembering your preferences and the items you're interested in, sending you notifications about your account, processing purchases, returns, exchanges, and other transactions, creating and managing your account, arranging shipping, handling returns and exchanges, letting you post reviews, and creating a shopping experience suited to you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.

For marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on the Services or on other websites, including based on items you've purchased or added to your cart and other activity on the Services.

For security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, and detect, investigate, or act on possible fraudulent, illegal, unsafe, or malicious activity, as well as to protect public safety and secure our Services. If you register an account, you're responsible for keeping your credentials safe. We strongly recommend you don't share your username, password, or other access details with anyone.

To communicate with you. We use your personal information to provide customer support, to be responsive to you, and to maintain our relationship with you.

For legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or take part in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.

With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. These partners will use your information in line with their own privacy notices. Depending on where you live, you may have the right to tell us not to share information about you for targeted advertising based on your activity across different merchants and websites. You can exercise that right [here].

When you direct or request us to, or otherwise consent to us sharing certain information with third parties, such as to ship you products or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Our relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you live, in order to provide and improve the Services. To help protect, grow, and improve our business, we also use certain Shopify enhanced features that draw on data from your interactions with our store, along with other merchants and with Shopify. To provide these features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In these cases, Shopify is responsible for processing your personal information, including responding to your requests to exercise your rights over how it's used for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights over your personal information through the [Shopify Privacy Portal].

Third-party websites and links

The Services may link to websites or other online platforms operated by third parties. If you follow links to sites we don't control or aren't affiliated with, we recommend reviewing their privacy and security policies and other terms. We don't guarantee and aren't responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found on them. Information you share in public or semi-public spaces, including on third-party social platforms, may also be visible to other users without limitation on how we or a third party may use it. Including these links doesn't, on its own, imply we endorse the content on those platforms or their owners or operators, except as disclosed on the Services.

Children's data

The Services aren't intended for use by children, and we don't knowingly collect any personal information about children under the age of majority in your jurisdiction. If you're the parent or guardian of a child who has provided us with their personal information, you can contact us using the details below to request that it be deleted. As of the last updated date of this Privacy Policy, we don't have actual knowledge that we "share" or "sell" (as those terms are defined under applicable law) the personal information of anyone under 16 years of age.

Security and retention of your information

Please keep in mind that no security measures are perfect or impenetrable, and we can't guarantee "perfect security." Any information you send us may also not be secure while in transit, so we recommend you don't use unsecure channels to send us sensitive or confidential information.

How long we keep your personal information depends on a few factors, such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights aren't absolute, may only apply in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to access or know. You may have the right to request access to the personal information we hold about you.

Right to delete. You may have the right to request that we delete personal information we maintain about you.

Right to correct. You may have the right to request that we correct inaccurate personal information we maintain about you.

Right to portability. You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to opt out of sale or sharing for targeted advertising. Depending on where you live, you may have the right to opt out of the "sale" or "sharing" of your personal information, or of processing for "targeted advertising" as defined under applicable privacy laws. You can exercise these rights [here]. If you visit our website with the Global Privacy Control opt-out preference signal enabled, then depending on where you are, we'll automatically treat it as a request to opt out for that device and browser. If we can associate the device sending the signal with a Shopify account, we'll apply the opt-out to that account as well. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org/. Aside from the Global Privacy Control, we don't recognize other "Do Not Track" signals sent from your browser or device.

Managing communication preferences. We may send you promotional emails, and you can opt out at any time using the unsubscribe option in our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or your orders.

You can exercise any of these rights where indicated on the Services or by contacting us using the details below. To learn more about how Shopify uses your personal information and any rights you may have, including over data processed by Shopify, you can visit https://privacy.shopify.com/en.

We won't discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required under applicable law. Where applicable law allows, you may also designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we'll require proof that you've authorized them to act for you, and we may need to verify your identity directly with you. We'll respond to your request within the time required under applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using those same details, or to lodge a complaint with your local data protection authority.

International transfers

Please note that we may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we'll rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or any equivalent contracts issued by the relevant competent authority in the UK, unless the transfer is to a country determined to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We'll post the revised version on this website, update the "Last updated" date, and provide notice where required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you'd like to exercise any of the rights available to you, please email us at kphome@kpgd.com.